TRACK MY BIKE   |   SETUP GUIDE

Pairing your tracker to your iPhone

Five minutes on the bench, no app to download and no subscription. This guide covers all three Track My Bike products: the Stem Cap Tracker, the Bottle Cage Tracker and the Rear Reflector Tracker. Using an Android phone? Ask us for the Google Find Hub version of this guide — the same tracker does both.

Your tracker arrives fully charged with its CR2032 cell already fitted, asleep so it does not flatten itself in transit. There is nothing to charge and no battery to install.

Hold the pairing button for 3 seconds. That is the whole step. The tracker wakes into pairing mode and starts advertising to nearby iPhones, ready for the next section.

•   One firm press and hold — a quick tap will not do it.

•   Pair it before you fit it into the stem cap, cage or reflector. Everything is easier on the bench.

•   The tracker itself is the matte black tag supplied with your unit — same size as an AirTag, and it is already included in the box.

Shipped silent — and why that matters We disable the anti-stalking speaker on every tracker before it leaves us. It will not chirp while you pair it, and it will not chirp in a thief’s garage either — which is the whole point, because a tracker that beeps is a tracker that gets found and binned. Practical upshot: Play Sound in the Find My app will not do anything. That is expected, not a fault.

Your tracker is a Works with Apple Find My accessory. It pairs inside Apple’s own Find My app — not through a third-party app — which is why there is nothing to download and no account to create.

1  Open Find My.  It is the built-in Apple app, dark grey icon with a green radar circle.

2  Tap the Items tab  along the bottom of the screen, then tap Add Item.

3  Choose Other Supported Item.  Do not choose AirTag — ours pair as a third-party Find My accessory.

4  Hold the pairing button for 3 seconds  with the tracker next to the phone, and wait for it to appear. Tap Connect when it does.

5  Name it  something you will recognise in a list — "Road Bike", "Commuter", "Kids MTB". Pick an emoji while you are there.

6  Tap Done.  The bike now appears in your Items list with a live location.

If a pop-up appears on its own iOS often spots a tracker in pairing mode and offers to connect straight away. Tap Connect on that pop-up and skip steps 1 to 3.

With the tracker paired and showing on your map, seat it in the housing and fit the housing to the bike. Every Track My Bike housing closes with anti-theft Torx security bolts, and the matching Torx security key is in the box — an Allen key will not fit them, which is exactly the idea.

Stem Cap Tracker

•   Drop the tracker into the recess in the cap, then lock the cap with its four M3 grub screws.

•   Remove your old top cap, seat the Track My Bike cap and tension the headset with the M6 stainless bolt as you normally would, then re-tighten the stem bolts.

•   Nothing about the tracker changes your headset preload — set it by feel the same way you always have.

Bottle Cage Tracker

•   Clip the tracker into the pod behind the cage and close it with the security bolts.

•   Bolt the cage to the down tube or seat tube bidon mounts. A bottle still fits and hides it further.

Rear Reflector Tracker

•   Seat the tracker behind the lens, close the housing with the security bolts, then mount the reflector to the seat post or rack.

•   It reads as a factory reflector from two metres away, which is the point — leave it looking boring.

One last check before you ride Once everything is bolted up, open Find My again and confirm the item still reports. Carbon frames, a full bidon and a steel rack all mute Bluetooth a little, so it is worth knowing your bike still shows up while you can still undo four bolts.

Two minutes of testing now saves an argument later. Remember that Play Sound is deliberately dead on our trackers, so these three silent checks are how you confirm it is working.

On iOS 17 or later you can share an item with up to five people, so a partner or a housemate can see the same bike on their own phone.

In Find My, tap the item, tap Add Person, and choose who to invite. They keep access until you remove them or they leave the group. Everyone sees the same live location, and only you can remove the tracker from your Apple Account.

What you are seeing	What to do
Tracker never appears when pairing	Hold the pairing button a full 3 seconds — most misses are a press that was too short. Keep it within 20 cm of the phone, toggle Bluetooth off and on, and restart the phone if it still hides.
"This item is linked to another Apple Account"	It is still paired somewhere else. On the phone that owns it, open Find My, tap the item, then Remove Item. It can then be paired fresh.
Play Sound does nothing	Working as intended. The audible alert is disabled before we ship so the tracker cannot be found by ear. Use the map instead.
Item shows "No location found"	No phone has passed it since it last moved. It reports again as soon as one does — a locked garage in a quiet street can go a day or more.
Location is hours old	That is the last confirmed sighting, not a fault. Underground carparks, steel sheds and shipping containers block Bluetooth.
Location off by 50–100 metres	The position comes from the passing phone, not the tracker. It sharpens up as more devices pass by.
Bike stopped reporting after a year or so	Flat coin cell. Open the housing with the Torx security key, swap in a fresh CR2032, and it comes back on its own — still paired, still named.
Signal seems weak since fitting	Something metal is shrouding it. Re-check the map with the bottle out of the cage or the rack bag off, and re-seat the tracker if needed.

 

Product	Where it hides	Battery
Stem Cap Tracker	Under the top cap of your stem	CR2032
Bottle Cage Tracker	In the pod behind the bottle cage	CR2032
Rear Reflector Tracker	Behind the rear reflector lens	CR2032

Every unit ships with the tracker, a Torx security key and the mounting hardware. All three work with Apple Find My and with Android through Google Find Hub — one tracker, both phones, not two products. Around 12 months per coin cell.

Still stuck? Call (07) 2115 6664 or email us with the item name and what the Find My app is showing you, and we will work it out with you. Australian stock, shipped with Australia Post, 30 day no-hassles returns and a 36 month warranty. Designed in Burleigh Heads, Queensland, by an electronics engineer who got sick of losing bikes.

Find My and iPhone are trademarks of Apple Inc. Use of the Works with Apple Find My badge means an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Google and Find Hub are trademarks of Google LLC.